:root{
  --bg:#0e1015; --panel:#161923; --panel2:#1d212d; --line:#272c39;
  --text:#e7e9ee; --muted:#8b93a7; --accent:#c9a24b; --accent2:#7c8cff;
  --danger:#e5484d; --ok:#3fb950; --warn:#d29922;
  --radius:10px;
}
*{box-sizing:border-box}
html,body{margin:0;height:100%}
body{
  background:var(--bg); color:var(--text);
  font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;
  font-size:14px; line-height:1.45;
}
a{color:var(--accent2);text-decoration:none}
button{font-family:inherit;cursor:pointer}
input,select,textarea{font-family:inherit;font-size:14px}

/* ---- login ---- */
.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;background:radial-gradient(1200px 600px at 50% -10%,#1a1e2a,transparent),var(--bg)}
.login-card{background:var(--panel);border:1px solid var(--line);border-radius:14px;padding:34px 30px;width:340px}
.brand{font-family:"Georgia","Source Serif Pro",serif;font-size:26px;letter-spacing:.5px}
.brand b{color:var(--accent)}
.login-card h2{margin:2px 0 20px;font-weight:400;color:var(--muted);font-size:13px}
.field{margin-bottom:14px}
.field label{display:block;font-size:12px;color:var(--muted);margin-bottom:6px}
.field input, .field select, .field textarea{width:100%;padding:10px 12px;background:var(--panel2);border:1px solid var(--line);border-radius:8px;color:var(--text);outline:none}
.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--accent2)}

.btn{padding:9px 16px;border-radius:8px;border:1px solid var(--line);background:var(--panel2);color:var(--text)}
.btn:hover{border-color:var(--accent2)}
.btn.primary{background:var(--accent);border-color:var(--accent);color:#20160a;font-weight:600}
.btn.primary:hover{filter:brightness(1.06)}
.btn.sm{padding:5px 10px;font-size:12px}
.btn.danger{color:var(--danger);border-color:#3a2226}
.err{color:var(--danger);font-size:12px;margin-top:8px;min-height:14px}

/* ---- shell ---- */
.topbar{display:flex;align-items:center;gap:22px;padding:0 22px;height:56px;border-bottom:1px solid var(--line);background:var(--panel)}
.topbar .brand{font-size:20px}
.nav{display:flex;gap:4px;margin-left:8px}
.nav a{padding:7px 12px;border-radius:8px;color:var(--muted)}
.nav a.active,.nav a:hover{background:var(--panel2);color:var(--text)}
.topbar .spacer{flex:1}
.who{color:var(--muted);font-size:13px}
.who b{color:var(--text)}
.role-tag{font-size:11px;padding:2px 7px;border-radius:20px;background:var(--panel2);border:1px solid var(--line);color:var(--accent);margin-left:6px}

.wrap{padding:20px 22px;max-width:1500px;margin:0 auto}
.toolbar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-bottom:16px}
.toolbar input,.toolbar select{padding:8px 10px;background:var(--panel);border:1px solid var(--line);border-radius:8px;color:var(--text);outline:none}
.toolbar .spacer{flex:1}

/* ---- table ---- */
.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);overflow:hidden}
table{width:100%;border-collapse:collapse}
th{text-align:left;font-size:11px;text-transform:uppercase;letter-spacing:.5px;color:var(--muted);font-weight:600;padding:11px 12px;border-bottom:1px solid var(--line);background:var(--panel2)}
td{padding:10px 12px;border-bottom:1px solid var(--line);vertical-align:middle}
tr:last-child td{border-bottom:none}
tr:hover td{background:#191d28}
.muted{color:var(--muted)}
.lastc{color:var(--muted);font-style:italic;max-width:280px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.badge{display:inline-block;font-size:11px;padding:3px 9px;border-radius:20px;border:1px solid var(--line);background:var(--panel2)}
.src{font-size:10px;text-transform:uppercase;letter-spacing:.5px;color:var(--muted)}
.statsel{padding:5px 8px;background:var(--panel2);border:1px solid var(--line);border-radius:7px;color:var(--text);font-size:12px;max-width:150px}

/* ---- modal ---- */
.overlay{position:fixed;inset:0;background:rgba(4,6,10,.66);display:flex;align-items:flex-start;justify-content:center;padding:44px 16px;overflow:auto;z-index:50}
.modal{background:var(--panel);border:1px solid var(--line);border-radius:14px;width:100%;max-width:640px;padding:24px}
.modal.wide{max-width:820px}
.modal h3{margin:0 0 4px;font-size:18px}
.modal .sub{color:var(--muted);font-size:12px;margin-bottom:18px}
.modal-close{float:right;background:none;border:none;color:var(--muted);font-size:20px;cursor:pointer;line-height:1}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.actions{display:flex;gap:10px;justify-content:flex-end;margin-top:18px}

.thread{max-height:260px;overflow:auto;border:1px solid var(--line);border-radius:8px;padding:10px;background:var(--panel2)}
.cmt{padding:8px 0;border-bottom:1px solid var(--line)}
.cmt:last-child{border-bottom:none}
.cmt .meta{font-size:11px;color:var(--muted);margin-bottom:2px}
.cmt .meta b{color:var(--accent2)}
.hist{margin-top:6px}
.hist .row{font-size:12px;color:var(--muted);padding:4px 0;border-bottom:1px dashed var(--line)}
.hist .row b{color:var(--text)}
.section-title{font-size:12px;text-transform:uppercase;letter-spacing:.5px;color:var(--muted);margin:18px 0 8px}
.kv{display:grid;grid-template-columns:110px 1fr;gap:6px 12px;font-size:13px}
.kv .k{color:var(--muted)}
.empty{padding:40px;text-align:center;color:var(--muted)}
.pager{display:flex;gap:8px;align-items:center;justify-content:center;margin-top:16px;color:var(--muted)}
code.key{font-family:ui-monospace,Menlo,monospace;font-size:12px;background:var(--panel2);padding:2px 6px;border-radius:5px;border:1px solid var(--line)}

/* new-leads banner */
.newbar{background:linear-gradient(90deg,#13233a,#16263f);border:1px solid #2b4a6f;color:#cfe3ff;border-radius:9px;padding:10px 14px;margin-bottom:12px;cursor:pointer;font-size:13px}
.newbar:hover{border-color:var(--accent2)}
.newbar b{color:#fff}
.new-tag{display:inline-block;font-size:9px;font-weight:700;letter-spacing:.5px;background:#123a1f;color:#57d97a;border:1px solid #245a30;border-radius:4px;padding:1px 5px;vertical-align:middle}
tr.row-new td{background:#12211a}
tr.row-new:hover td{background:#16281f}

/* ---- dashboard ---- */
.dsh-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:14px}
.dsh-title{margin:0;font-size:22px;font-weight:600}
.dsh-sub{color:var(--muted);font-size:12px;margin-top:3px}
.dsh-preset{max-width:200px;padding:8px 12px}
.dsh-filters{gap:8px}
.dsh-filters .statsel{max-width:170px}
.kpis{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-bottom:16px}
.kpi{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:16px 18px}
.kpi-v{font-size:28px;font-weight:600;color:var(--accent);line-height:1.1}
.kpi-l{color:var(--muted);font-size:12px;margin-top:4px}
.dsh-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.panel{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:14px 16px}
.panel h4{margin:0 0 12px;font-size:12px;text-transform:uppercase;letter-spacing:.5px;color:var(--muted)}
.panel table{width:100%}
.panel th{background:none;border-bottom:1px solid var(--line)}
.bar-row{display:grid;grid-template-columns:110px 1fr auto;gap:10px;align-items:center;margin-bottom:7px;font-size:12px}
.bar-label{color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.bar-track{background:var(--panel2);border-radius:6px;height:14px;overflow:hidden}
.bar-fill{height:100%;background:linear-gradient(90deg,var(--accent2),var(--accent));border-radius:6px;min-width:2px}
.bar-val{white-space:nowrap;color:var(--text)}
@media(max-width:900px){.dsh-grid{grid-template-columns:1fr}.kpis{grid-template-columns:1fr}}

/* status/agent history hover popover */
.stat-cell{position:relative}
.stat-pop{position:absolute;z-index:80;display:none;min-width:280px;max-width:360px;background:var(--panel);border:1px solid var(--line);border-radius:9px;padding:10px 12px;box-shadow:0 10px 30px rgba(0,0,0,.45)}
.pop-title{font-size:11px;text-transform:uppercase;letter-spacing:.5px;color:var(--muted);margin-bottom:4px}
.stat-pop .hist .row:last-child{border-bottom:none}

/* bulk bar */
.bulkbar{display:flex;align-items:center;gap:10px;flex-wrap:wrap;background:var(--panel);border:1px solid var(--accent);border-radius:9px;padding:10px 14px;margin-bottom:12px}
.bulkbar b{color:var(--accent)}
.bulkbar a{color:var(--accent2);cursor:pointer;font-size:13px}
td input[type=checkbox],th input[type=checkbox]{width:16px;height:16px;accent-color:var(--accent2);cursor:pointer}

/* horizontal scroll wrapper for wide tables */
.tscroll{overflow-x:auto;-webkit-overflow-scrolling:touch}
.tscroll table{min-width:900px}

/* language selector (topbar) */
.lang-sel{padding:5px 8px;background:var(--panel2);border:1px solid var(--line);border-radius:7px;color:var(--text);font-size:12px;margin-right:4px;outline:none;cursor:pointer}
.lang-sel:focus{border-color:var(--accent2)}

/* language links (login screen) */
.login-lang{display:flex;gap:12px;justify-content:center;margin-top:16px}
.login-lang a{color:var(--muted);font-size:12px;cursor:pointer;letter-spacing:.5px}
.login-lang a.active{color:var(--accent)}